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Operational Excellence Manager (m/w/d)

Ref.Nr.: 005 DE Group Proc, Proj & Inno M-2023-005182




ab sofort

Online Bewerben

Marijo Kraljic
Talent & Culture Senior Recruiter

FTI Touristik GmbH
Landsberger Str. 88
80339 München

FTI Touristik GmbH is the third largest tour operator in Germany and Europe. We offer the full range of tours and travel modules - for every requirement and to 120 destinations around the world. We pursue our ambitious goals with great enthusiasm and attach great importance to an attractive working environment, a very good working climate and individual development opportunities for each individual.

Aufgaben / Tasks
  • You are responsible for the process-related interface between the FTI Group and the Shared Service Center in Egypt
  • You report directly to the Director "Group Process, Project & Innovation Management"
  • You support the joint development and communication of a globally valid service offering
  • You will define KPIs for regular reviews and measurement of performance and service quality
  • You support in the recording and planning of skills and FTE requirements
  • You support organisational changes, e.g. alignment with group structures, where necessary
  • You oversee the budget planning and compliance of the Shared Service Centre
Profil / Qualifikation
  • You have a degree in economics, business administration, information technology or equivalent
  • You have experience and extensive knowledge in managing shared service organisations
  • You have dedicated knowledge and experience in the area of operational excellence
  • You have sound experience in managing international teams and projects and have the corresponding intercultural skills
  • You have a high level of initiative as well as an independent and self-reliant way of working
  • You find it easy to build international relationships within the company
  • You ideally but not necessarily have professional experience in the tourism industry
  • You are fluent in spoken and written German and English

Our benefits for you:

  • Vacation: Enjoy 30 days per year (plus 12/24 and 12/31).
  • Travel Discounts: Enjoy great travel discounts for you and one companion. In addition, your family and friends can participate in the Family and Friends Club and enjoy discounted travel rates.
  • Travel: Take advantage of a monthly travel allowance or, alternatively, the option of a free underground parking space*.
  • Retirement provision: Not an exciting topic? But very important, that's why we subsidize your company pension plan or your Vermögenswirksame Leistungen (capital-forming benefits)
  • Catering: Let us spoil you with culinary delights in one of the best employee restaurants (Kairaba Lounge - Munich) at reduced prices all day long. In addition, tea kitchens including water dispensers and refrigerators are available to you.
  • Further education: Educate and develop yourself at our FTI Campus on a regular and individual basis.
  • Health: Your health is close to our hearts, which is why we offer you various health management benefits (e.g. free travel health insurance, height-adjustable desks, etc.).
  • Benefits: You can also benefit from attractive offers and discounts from our cooperation partners.
  • Location: Work at a central location in an open and modern environment
  • Environment: operate in an exciting and international industry with a "you" culture
  • Mobile working: We offer you the opportunity to work part of your working hours mobile throughout Germany and even up to 50 days per year from other European countries (incl. EEA, CH & GB) **.


*According to availability

**depending on the Job


Are you curious? We look forward to receiving your meaningful application via our online application form (including earliest possible starting date and salary requirements).